Reference

How tk713 Handles Your Personal Information

Your account data — including your name, contact details, and payment records from bKash, Nagad, or Rocket — is handled with care and kept only as long as your account requires it.

Account Data ProtectedbKash, Nagad, Rocket CoveredYour Rights, Your RequestBangladesh-Focused Policy

Explore the Lobby Read FAQ

What We Collect and Why We Hold It

tk713 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run it — your name, email address, phone number, and the payment method you use, whether that is bKash, Nagad, or Rocket. We also log device and session data to keep your account

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secure and to detect unusual activity. We do not sell your personal data to third parties. Transaction records tied to your wallet are kept for as long as your account is active and for a reasonable period after closure, in line with standard financial record-keeping practice.
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If you use bKash or Nagad for deposits, the transaction reference is stored on our side to match your account wallet — we do not store your mobile banking PIN or full wallet credentials. Cookies and similar tools are used to keep your session active and
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to understand how the lobby is used; you can manage cookie preferences through your browser settings. Our data practices apply to accounts in supported regions, and availability depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling You Can Check

We apply standard security measures across your account — from the moment you log in to the moment a withdrawal is confirmed back to your Rocket or Nagad wallet. Here is what that looks like in practice.

Encrypted Connections

All data between your device and our servers travels over SSL. Whether you are on mobile in Dhaka or on desktop, your session and payment data are encrypted in transit.

Payment Data Limits

We store only the reference details needed to match your bKash or Nagad transaction to your account wallet. Full wallet credentials and PINs are never held on our side.

Retention and Deletion

Account data is kept while your account is active. After closure, records are held for a standard period then deleted. You can request early deletion by contacting support.

Access and Correction

You have the right to ask what data we hold on you and to request corrections. Submit your request via live chat or email with your account ID and we will respond in writing.

CONTACT YOUR PRIVACY TEAM

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. We aim to respond to data-related requests within a reasonable timeframe. Availability depends on your local law and eligible regions.

Live Chat Open the chat window from your account dashboard — the quickest way to raise a data query or request a correction to your account details.

Email Support Send your request to our support address from the email registered on your account. Include your account ID so we can locate your records promptly.

Account Settings Some data — like your contact number and preferred payment method — can be reviewed and updated directly inside your account settings without contacting support.

Common Questions About Your Privacy

Real questions about how your data is used, stored, and protected on tk713.

We collect your name, phone number, email address, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged to secure your account.

We do not sell your personal data. Data may be shared only with payment processors needed to complete your bKash, Nagad, or Rocket transactions, and only to the extent required.

After closure, your records are held for a standard financial retention period and then deleted. Contact support if you want to request earlier deletion of your data.

Yes. Send a data access request via live chat or email from your registered address, include your account ID, and we will provide a summary of the personal data we hold.

Log in and go to account settings — you can update your phone number and preferred payment method there directly. For name corrections, contact support with your account ID.

We use cookies to keep your session active and to understand lobby usage. You can manage or block cookies through your browser settings, though some account features may be affected.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoFootball Agility

How tk713 Handles Your Personal Information

Data Handling You Can Check

Encrypted Connections

Payment Data Limits

Retention and Deletion

Access and Correction

Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does tk713 collect when I open an account?

02 Does tk713 share my data with third parties?

03 How long is my account data kept after I close my account?

04 Can I see what data tk713 holds about me?

05 How do I update my contact details or payment method on my account?

06 Does tk713 use cookies, and can I control them?

Privacy Policy

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