Reference

What You Agree to When You Open an Account

These terms set the ground rules for your tk713 account — how deposits and withdrawals move through bKash, Nagad and Rocket, what happens if a game round disputes, and how we handle account security. Read them once so you know where you stand.

Account eligibilityDeposit & withdrawal rulesGame-round finalityDispute resolutionAccount suspension
tk713 What You Agree to When You Open an Account
TERMS QUESTIONS

Ask About Your Rights and Obligations

If a clause in these terms is unclear or you need help understanding your account obligations, reach us through the channels below. We answer terms questions during support hours and keep a record of your inquiry for future reference.

Team online

Live Chat

Open the chat widget in the lobby footer and select Terms & Conditions from the topic menu; an agent will walk you through the relevant section and explain how it applies to your account.

Email Support

Send your question to our support address with your registered account email in the subject line; we reply with the specific terms clause and a plain-language explanation within one business day.

FAQ Library

Browse the terms FAQ at the bottom of this page for answers to common account, deposit and game-eligibility questions; each entry links to the full clause for reference.

POLICY ANCHORS

How We Enforce and Update These Terms

Terms only work if both sides follow them. We monitor account activity for breaches, update clauses when regulations or product features change, and handle disputes through a documented escalation path so every case is logged and reviewed.

Account Verification We verify your identity and payment method before processing your first withdrawal; this step confirms you meet the legal-age and region requirements stated in the eligibility clause and protects both parties from fraudulent claims.
Terms Amendments When we update these terms we post a notice on this page and send an in-account message to active users; the revised terms take effect seven days after publication, and your continued use of the account means acceptance.
Dispute Escalation If a support-channel resolution does not satisfy you, submit a formal dispute through the account settings; we review the case, share our decision within five business days, and provide the independent adjudicator contact if you wish to escalate further.
Data Retention We keep your account data, transaction history and support correspondence for the period required by our record-keeping obligations; you can request a copy or deletion as outlined in our privacy policy, subject to legal and audit requirements.

Common Questions About These Terms

We will suspend your account once our verification detects the restricted region, and return any deposited funds minus transaction fees; winnings accrued before suspension are forfeited under the eligibility clause.

Game outcomes are final once the round closes, but if you believe a technical fault caused an incorrect result you can open a dispute through support; we review the game log with the provider and adjust your balance if the fault is confirmed.

We post a notice on this page and send an in-account message seven days before the revised terms take effect; if you disagree with a material change you can close your account and withdraw your balance before the update goes live.

We ask for a government-issued photo ID and proof of your bKash, Nagad or Rocket account ownership; upload them through account settings and we complete the check within one business day if the documents are clear and match your registration details.

Each bonus or promotion has its own terms published on the offer page; claiming the bonus means you accept those conditions in addition to these main account terms, and any conflict is resolved in favour of the specific bonus terms.

We reserve the right to suspend or close accounts that breach these terms, engage in fraudulent activity or operate from restricted regions; in most cases we notify you first and give you a chance to resolve the issue, but serious violations may result in immediate closure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.